Please be aware that the My Lost Account team has been temporarily relocated under COVID-19 business continuity arrangements. There will therefore be a delay in processing postal applications and responding to letters. The online service is not affected by this change provided you are able to submit this application using a registered email address rather than a postal application.
You have notified us that you do not have an active email address.
All future correspondence will be carried out by post using the contact details you provide in the next step.
You will be contacted by:
Mylostaccount regarding lost bank or building society accounts.
Some building societies may choose to contact you direct.
NS&I for lost National Savings Accounts.