To help us find your account we need as much information as possible. So, please take time to fill out the form as fully as you can.
If your enquiry is simple it should only take a few minutes to complete your journey through the site. More complex enquiries may take a little longer.
It will help you if you have to hand all the information you have about the account you are looking for.
Once you have finished, the information you give us will be sent to all the institutions that you indicate might be holding your account.
If you are aware of a bank or building society holding an account then you should first approach that bank or building society direct to see whether the account is still open. If it is not, then you should follow their guidance or use this service to search for a 'dormant' or 'lost' account. This service helps with the search of accounts that are no longer on the 'live' or 'open' part of the bank or building society's customer records and instead are being maintained as part of their record of 'lost' or 'dormant' accounts.
This service is not designed to be the primary means through which executors or the nearest of kin seek to settle the banking affairs of someone who has died. In this case, the first point of contact should be the bank and/or building society in question since the accounts in question may not be 'lost' or 'dormant'. The BBA has produced a leaflet to help you deal with a deceased person's account. This can be obtained from the BBA via this link or by telephoning 020 7216 8800.